How to Describe Customer Service on a resume
When seeking a customer service position, you must be sure to list your relevant expertise and experiences in your resume. A well-written resume will make significant difference in obtaining the job you’ve always wanted. The team at Townsville Resume, we specialize in offering resume writing services to help you stand out from the crowd. In this article, we will discuss tips on how to write about the quality of service you provide on your resume.
- Utilize action verbs: When describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you are actively engaged in your customer service activities and have achieved results.
- Be specific about your job duties and responsibilities: Be precise in your description of your customer service experience. Instead of saying "worked in customer service," use the phrase "managed an entire team of customer service representatives and handled customer complaints."
- Provide metrics: Include relevant metrics such as customer satisfaction rates , to prove your contribution. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Highlight the abilities and experience that are most relevant to the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before making it available to ensure there are no errors. If you require assistance take advice from a professional with Townsville Resume.
If you follow these advices that you will be able to craft a resume for customer service that effectively showcases your relevant experience and skills. Remember to tailor your resume to the specific job you’re applying to and be sure to proofread your resume prior to submitting it. Townsville Resume can also assist you in creating a successful resume that showcases your talents and experience.
