How to Describe Customer Service on a resume
When seeking a customer service position, it’s crucial to highlight your relevant knowledge and experience in your resume. A well-written resume can make a the difference in getting the job you’ve been hoping for. Here at Townsville Resume, we specialize in writing resumes to assist you in standing out the rest of the applicants. In this article, we will explain how to present the customer service aspect of your resume.
- Use action verbs. When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in your work with customers and have achieved results.
- Incorporate specific job duties and responsibilities. Be clear when describing your service experience. Instead of simply saying "worked in customer service,"" use the phrase "managed the customer service agents and handled customer complaints."
- Give metrics: Include pertinent indicators such as satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Tailor your resume: Tailor your resume to the specific customer service job you’re applying for. Highlight the abilities and experience which are most relevant for the position.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to you submit it to ensure it is error-free. If you need help seek professional assistance by contacting Townsville Resume.
Following these steps by following these guidelines, you can build a resume for customer service that effectively highlights your experience and skills. Make sure you tailor your resume to the job you’re applying to and ensure that you have it proofread before you submit it. Townsville Resume can also assist you in creating a successful resume that highlights your strengths and expertise.
