How To Write a Customer Service Resume
An effective customer-service resume or CV (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written resume and a strong cover letter, in addition to a professional LinkedIn profile, can make the difference in obtaining the job you want. We at Townsville Resume, we specialize in offering CV and resume writing services covering letter writing, as well as LinkedIn profile optimization services to make to stand apart from the crowd. In this post, we’ll detail how to convey customer service in a resume or CV, show the skills of customer service on a resume or CV and give tips for writing about customer service expertise.
How to describe the customer service in an application or resume:
When describing your customer-service experience, concentrate on specific work duties and responsibilities. Make use of action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent metrics, such a satisfaction levels of customers to illustrate your impact.
How to show customer service capabilities in a resume or CV:
When you write about your experience, you need to highlight specific skills that are applicable to customer service. This includes the ability to communicate and solve problems. Include any relevant certifications or training like a customer service course or a certification from a specific customer support software.
What should I write about when it comes to customer Service skills?
When writing about customer service abilities, concentrate on the most crucial and relevant skills needed for the job you’re applying for. For instance, if the job involves a lot phone calls, then highlight your skills and experience in phone customer service.
What do I do to write my customer service experience?
When writing about your experience with your customer service experience, provide specific examples and quantify your successes. For example, instead of simply saying "Helped customers with their queries," say "Assisted an average of 50 customers a day in their queries, resulting in a 95% customer satisfaction rating."
With these suggestions, you can create a customer service resume or the cover letter, CV and LinkedIn profile that shows your relevant experiences and abilities, making you a strong candidate for customer service roles. Be sure not to proofread the resume, CV and cover letter before sending it out and think about having professional assistance from Townsville Resume if you need assistance.
